Large and small municipalities are inundated with vital records requests, yet so many cities and towns need help with handling these documents. The vital records retrieval process...

"I need to see my grandparents' marriage license." It's a common request that city hall staff hear regularly. But many municipal staff will cringe when a citizen arrives at the...

The cloud has gained tremendous popularity recently as the COVID-19 pandemic prompted businesses and municipalities alike to seek new technologies that would bridge the gaps...